Best Practices / Certifications

ISO 9001:2008 Certification

MTM Recognition’s Princeton, IL facility recently completed its annual ISO audit for quality management standards. The Illinois jewelry operation not only retained certification from its 2006 inception, but certified against the new ISO standard, ISO9001:2008. The facility’s many components of customer care, manufacturing, materials, and distribution complied with the new standard, validating MTM’s quality management system from order entry through shipping.

As MTM is the most vertically integrated award jewelry manufacturer in the industry, this certification validates product and service performance beyond the competition. The ISO standard, which dictates the requirements of an effective quality management system, is accepted by more than 100 countries world-wide and is set by the International Organization for Standardization headquartered in Geneva, Switzerland. The Princeton operation completed its first registration process in 2006 in six months, while the typical implementation cycle is 12 to 18 months. The 2006 audit results placed MTM Recognition in the 90th percentile and found no major or minor non- conformances which are a rarity for a first attempt.

“The rapid deployment the Princeton operation demonstrated speaks volumes for the world class systems previously implemented and to the strength and discipline of every employee in effectively managing these systems,” said Tom Tester, Plant Manager.

Lincoln Foundation of Performance Excellence

MTM has been recognized for its commitment to the Malcolm Baldrige National Quality Award criteria. Named after Malcolm Baldrige, Secretary of Commerce 1981- 1987, it is the highest quality award in the United States. Its criteria are recognized as requirements for world-class performance.